I am Stacey, the owner of Scrapbooking Made Simple. I would like to take a few moments to update you as to what is happening both in our retail shop and our online store. As many of you are aware, SMS is a small independent retail store that also has an online presence. We are not unlike your local grocery, hair salon or diner as we know our customers by their first names. We have 14 employees including my husband and myself, each of us proud of what we contribute to our family owned business. I will say that the pandemic we face is something that I take very seriously and the safety of my SMS Girls and Guys along with you, our customer, weighs heavy on my heart.
Last week, the Governor of the State of California mandated that all non-essential businesses close. We understand the need for this action and are trying to work within the guidelines of this mandate by having SMS Staff work from home, when possible. For those who cannot perform their jobs from home, Scrapbooking Made Simple has committed to these employees that they will still receive a paycheck for as long as the business can support it. It is at times like these that we need to step up and take care of those who have kept this business going year in and year out.
As the owner of the business, I will continue to work daily to ship orders out, answer phones and respond to emails. but there will be a delay. In addition, some manufacturers are delayed in shipping us the products we have ordered. As much as I would like, I cannot give you a time frame for shipping but please know we will continue to work towards getting all orders out just as soon as possible.
We know that you have lots of choices while shopping. We understand that not every state is under the same "Stay at Home" order that California is. We also know that some companies are clearly defying this order and remaining open, including non essential curb side deliveries. I cannot and will not do that. The safety of my staff, their families, our customers, my family and you is my priority and responsibility.
Scrapbooking Made Simple continues to accept orders acknowledging that there will be a delay in shipping. Your support of this mom and pop shop means the world to us and I want to thank you in advance for the kindness you have shown my staff and I. I look forward to posting that we have returned to all systems go here at SMS. But until then, be safe, be well and be creative.